STAR: Situation, Task, Action, Result (2)

What is the STAR Method?

 

The STAR method is an interview strategy of answering questions that require a real-life example of how candidates dealt with a challenge in the past. The method defines the Situation, Task, Action, and Result. Candidates often use it to explain how they handled specific work-related situations.

 

Situation: An event, project, or challenge you faced at work.

Task: The tasks and responsibilities you had in the situation.

Action: Steps you took to fix or complete the task.

Result: Results of the actions you’d taken.

 

Most often, the STAR interview method is a way to answer behavioral interview questions, but there are other, less popular methods, too. They’re CAR (Context, Action, Result) and PAR (Problem, Action, Result.) In the end, however, most experts recommend using the STAR method.

 

 

 

Now that the brief theory about the STAR method is behind you, you can put it into practice. Let’s use this question for starters:

• Tell me about a time when you performed well under enormous pressure.

 

 

Below you’ll see a suggested answer using the STAR method, with each part of the answer highlighted to present the situation, task, action, and results:

STAR Interview Method: Sample Answer

[Situation]

One time, at my last job, my coworker had a family emergency and needed to miss work for some time, and their super-important project was left unfinished and without a manager.

 

[Task]

My supervisor instructed me to take on the project, and with no leniency on the deadline, I had days to complete a project that originally should have taken several weeks.

 

[Action]

I requested and was granted a reduction in my weekly goals, allotting me more time to attack the special project. As far as my weekly goals, I was able to delegate them out evenly to some of my teammates.

 

[Results]

With the reduction in my daily goals, I could dedicate more time to the special project. This allowed me to finish it on time and with complete accuracy. My supervisor appreciated my attitude and drive, and I was given several more projects after that, along with an eventual promotion and pay raise.

 

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