태뽕이의 자기개발 & 경력개발

86일차. ♣ Unit 6. Hotels - LESSON 2. RESOLVING PROBLEMS WITH A ROOM - [Hotel service] Getting good service anywhere Good service is available at almost every hotel. You just need to know how to ask for it. Experts in the hotel business agree that it doesn't hurt to ask, but how you ask makes all the difference. Guests who are clear with their requests without being too demanding will get the best ..

85일차. ♣ Unit 6. Hotels - LESSON 2. RESOLVING PROBLEMS WITH A ROOM - [Hotel room problems] ※ Reporting a problem and asking for help *After you ask for help, the front desk will send someone from maintenance for technical problems or housekeeping for most other problems. Notice how the verbs have and send are used in the dialogues. A: My sheets are dirty. Could you have someone from housekeeping ..

84일차. ♣ Unit 6. Hotels - LESSON 2. RESOLVING PROBLEMS WITH A ROOM - [Problems with your hotel room] [DESK CLERK] Hello. This is the reception. [LEO] Hi. I'm having trouble with the TV remote. [DESK CLERK] I'm unable to bring it to you, but I'll have someone from maintenance bring you a new one immediately. [LEO] Great. Also, it appears I wasn't given any bath towels. [LEO] Please send someone up..

82일차~83일차. ♣ Unit 6. Hotels - LESSON 1. CHECKING IN TO A HOTEL - [Listening Listening for numbers] ~ [Checking in] ※ Listening for numbers *When you check into a hotel, listen carefully for numbers. Remember that numbers that end in –teen, such as thirteen and fourteen, are easy to confuse with numbers that end in –ty, such as thirty and forty. Numbers that end in –ty have emphasis on the first ..

81일차. ♣ Unit 6. Hotels - LESSON 1. CHECKING IN TO A HOTEL - [Checking in to a hotel] ※ Checking in *The initial part of checking in to a hotel is very straightforward. A: Hi. I'd like to check in. B: May I see your passport, please? A. Here you go. A: OK, Mr. Jackson. You're here for three nights. You booked a standard, nonsmoking room. B: That's right. ※ Discounts and upgrades *Hotels often wil..

80일차. ♣ Unit 6. Hotels - LESSON 1. CHECKING IN TO A HOTEL - [Hotel features] [CLERK] Of course. May I see your passport, please? [CLERK] Oh, great! So here, I have your staying with us for three nights in a standard room. Is that right? [CLERK] We're running a special offer: For $50 a day, you can upgrade from a standard room to a deluxe suite. @[LEO] What's in the deluxe suite? [CLERK] It inclu..

79일차. ♣ Unit 5. Awkward situations - LESSON 4. WRITING A LETTER OF APOLOGY - [Writing an apology] Dear Alice, I am writing to apologize for what I said at lunch yesterday. I was way out of line talking about your sales performance during the last quarter. I certainly shouldn’t have said anything in front of our colleagues. You rightly pointed out that I am not your manager. In my mind, I was try..

78일차. ♣ Unit 5. Awkward situations - LESSON 4. WRITING A LETTER OF APOLOGY - [Writing an apology letter] ※ Writing an apology letter *One way to sincerely apologize for something is to write the person a letter or email. Here are some steps to do this. First, keep the greeting simple. Dear Mr. Paulson, Early in the letter, refer to the fact that you are writing to apologize. I wanted to write yo..

77일차. ♣ Unit 5. Awkward situations - LESSON 4. WRITING A LETTER OF APOLOGY - [The perfect apology] • heartfelt /ˈhɑːrtfelt/ [usually before noun] -showing strong feelings that are sincere SYNONYM sincere : [주로 명사 앞에 씀] 진심 어린 e.g.) a heartfelt apology/plea/sigh 진심 어린 사과/탄원/탄식 heartfelt sympathy/thanks 진심 어린 연민/감사 Ref) [Oxford Collocations Dictionary] *Heartfelt is used with these nouns: apology, ..

76일차. ♣ Unit 5. Awkward situations - LESSON 4. WRITING A LETTER OF APOLOGY - [Comparing with 'as ... as'] ※ Comparisons with 'as ... as' *Use as + adjective + as to say two things are or are not equal in some way. He wasn't as embarrassed as I was. *Comparisons with 'as … as' can also be modified with adverbs or adverbial phrases. The situation was not nearly as awkward as I had feared. Her comm..